Privacy policy

This Privacy Policy describes how Monaris.online (hereinafter referred to as the "Site," "we," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase on Monaris.online (hereinafter referred to as the "Site"), or contact us in any other way regarding the Site (collectively referred to as the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, a website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, the rights of our users, and others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. "Personal information" refers to information that identifies or describes you individually or that can be related to or associated with you. The sections below describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly through our Services may include:

• Contact details: Your name, address, phone number, and email address.
• Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: Your username, password, security questions, and other account security-related information.
• Customer support information: Any information you choose to include in communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide certain information about yourself. You can choose not to provide this information; however, it may prevent you from using or accessing certain features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies") for this purpose. Usage Data may include details about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other interactions with the Services.

Information We Obtain from Third Parties

Lastly, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, which collect payment information (e.g., bank account, credit or debit card details, billing address) to process your payment, prepare your orders, and provide the products or services you have requested.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, external libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.

Use of Your Personal Information

Providing Services and Products

We use your personal information to provide the Services and fulfill our contract with you, which includes processing payments, preparing orders, sending notifications related to your account, purchases, returns, or exchanges, managing your account, organizing shipping, facilitating returns or exchanges, and other related account functionalities.

Marketing and Advertising

We may use your personal information for promotional and marketing purposes, including sending you promotional, advertising, and marketing communications via email, text message, or postal mail and displaying product or service advertisements. This may involve using your personal information to tailor the Services and advertising on our Site and other websites.

Security and Fraud Prevention

We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend not sharing your username, password, or other details with anyone. If you believe your account has been compromised, please contact us immediately.

Communications and Service Improvement

We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to effectively respond to you, provide services, and maintain our business relationship with you.

Cookies

Like many other websites, our Site also uses cookies. For specific information about the Cookies we use related to our Shopify store, please visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), as well as for reporting, statistics, and better understanding user interactions with the Services.

Most browsers automatically accept Cookies by default, but you can configure your browser to delete or reject Cookies through your browser settings. Please note that deleting or blocking Cookies may negatively impact your user experience and may cause some Services, including general features and functionalities, to malfunction or become unavailable.

Disclosure of Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual, legitimate, or other purposes under this Privacy Policy. These circumstances may include:

• With service providers or third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, fulfillment, and shipping partners).
• With business and marketing partners to provide you with advertisements and services.
• When you indicate, request, or otherwise consent to certain information being shared with third parties.
• With our affiliates or within our business group in our legitimate interest of successfully operating our business.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you may contact us at info.monarisLLC@gmail.com.